Privacy Policy

Your privacy matters. Learn how we collect, use, and protect your data.

Last updated: August 7, 2026

1. Information We Collect

When you use Amanat POS, we collect information you provide directly, including:

  • Account information: Name, email, phone number, business name, and role (admin, cashier, etc.)
  • Business data: Products, inventory, sales transactions, customer records, and invoices you create within the system
  • Usage data: Log data, device information, IP address, browser type, and how you interact with our platform
  • Communication data: Messages, support tickets, and feedback you send us

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve Amanat POS services
  • Process transactions and send related information, including invoices and receipts
  • Send technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and requests
  • Comply with legal obligations, including FBR tax reporting requirements
  • Monitor and analyze trends, usage, and activities to improve our platform

3. Data Storage & Security

We implement appropriate technical and organizational measures to protect your data:

  • Data is encrypted in transit (TLS/SSL) and at rest
  • Access controls limit who can view or modify your business data
  • Regular backups ensure your data is not lost
  • For Offline POS installations, data is stored locally on your hardware under your control

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

4. Data Sharing & Disclosure

We do not sell your personal or business data. We may share information in the following situations:

  • With your consent: When you direct us to share data with third parties (e.g., integrations with accounting or e-commerce platforms)
  • Service providers: With trusted vendors who help us operate our platform (hosting, email, analytics) under strict confidentiality agreements
  • Legal requirements: When required by law, regulation, or legal process, including FBR or government tax authorities
  • Business transfers: In connection with a merger, acquisition, or sale of assets (you will be notified)

5. Your Rights & Choices

You have the right to:

  • Access, update, or correct your account information at any time
  • Export your business data (products, sales, inventory) from within the system
  • Request deletion of your account and associated data by contacting us
  • Opt out of marketing communications (we will still send essential service notices)

6. Cookies & Tracking

We use cookies and similar technologies to:

  • Keep you signed in and remember your preferences
  • Understand how you use our platform to improve performance
  • Provide security features and detect suspicious activity

You can control cookies through your browser settings. Disabling cookies may affect the functionality of Amanat POS.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide our services. If you delete your account, we will remove or anonymize your data within 30 days, except where retention is required by law (e.g., tax records).

8. Children's Privacy

Amanat POS is not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the service after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Amanat POS
Email: info@amanatpos.pk
Phone: +92 334 4668996